Last Updated: 09/01/2025

1. Introduction

Welcome to Huw.ai ("we," "our," "us"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and services. By accessing or using Huw.ai, you agree to the terms of this Privacy Policy.

Data Controller: Applaud So Ltd
Address: 124 City Road, London, England, EC1V 2NX
Support Email: support@huw.ai

2. Information We Collect

We may collect the following types of information:

a. Personal Information:

  • Name
  • Email address
  • Contact details

b. Automatically Collected Data:

  • IP address
  • Browser type and version
  • Device information
  • Usage data collected via cookies and similar tracking technologies (e.g., Google Analytics).

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services.
  • Respond to your inquiries and provide support.
  • Analyze website traffic and usage trends through Google Analytics.
  • Communicate updates, promotions, and service announcements.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information:

  • With trusted third-party services like Google Analytics, OpenAI, Claude, Mid-Journey, Unsplash, Stripe, and Amazon S3 to deliver and improve our platform.
  • To comply with legal obligations or protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your information. However, no transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. When you delete your account, all associated data is permanently removed unless retention is required by legal obligations.

7. Your Rights

Under applicable data protection laws, you have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data, subject to legal obligations.
  • Object to or restrict certain data processing activities.

To exercise your rights, please contact us at support@huw.ai.

8. Cookies and Third-Party Services

We use cookies and similar technologies to analyze platform usage and enhance your experience.

  • Google Analytics: For website traffic analysis. Visit Google’s Privacy Policy for more details on how your data is processed.
  • Other third-party services include OpenAI, Claude, Mid-Journey, Unsplash, Stripe, and Amazon S3, which may collect or process data as part of their services to us.

9. International Compliance

Huw.ai complies with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable data protection laws globally.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Last Updated" date will be updated accordingly. Continued use of the platform constitutes your acceptance of any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:
Email: support@huw.ai
Address: 124 City Road, London, England, EC1V 2NX